Privacy & Policy

At Crafts Jewels, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type, device information, IP address

  • Cookies and usage data (pages visited, time spent on site, etc.)

c. Account Information

  • Login credentials (if you create an account with us)

  • Order history and saved preferences

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders

  • Sending order confirmations, shipping updates, and invoices

  • Providing customer support and responding to inquiries

  • Improving website functionality, user experience, and product offerings

  • Sending promotional emails, offers, and newsletters (if you opt-in)

  • Detecting and preventing fraud or unauthorized activities

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties in the following cases:

  • Service Providers: Payment processors, shipping carriers, marketing platforms, and IT service providers.

  • Legal Compliance: If required by law, regulation, legal process, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

  • Our website uses cookies and similar technologies to improve user experience and analyze website traffic.

  • Cookies help us remember your preferences, shopping cart, and login sessions.

  • You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

5. Data Security

  • We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Payment transactions are encrypted and processed through secure payment gateways.

  • While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Opt out of receiving marketing communications at any time

  • Request a copy of the data we hold about you

  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us at [support@craftsjewels.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13 (or under the legal age of majority in your country). We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our website means you accept the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Crafts Jewels
Email: [support@craftsjewels.com]
Phone: [+91-XXXXXXXXXX]
Address: [Insert Business Address]